We provide support in Polish and English
Each of our clients receives support on HelpDesk. HelpDesk is a panel that facilitates communication, where you can report problems and suggestions about our products and order any programming work on the store and server.
- Create a request on HelpDesk
- Quote for the work in advance
- Acceptance
- Implementation
To get access to HelpDesk become our customer by purchasing any module or service.
You can also send a request for a quote through the contact page.
PrestaShow Premium Support
Premium Support guarantees the availability of a team of professionals. We provide daily technical and programming support and handle the most difficult tasks related to building new features, fixing bugs, implementing integrations and optimizing and updating.
- Technical caregiver dedicated to your store
- Protection against crashes and sales downtime
- Convenient online software for task communication and billing
- Live chat with the team
- Programming work billed on an hourly basis
For more details - contact us
PrestaShow Hosting Pro
Our servers are a guarantee of stable, efficient and secure operation in an optimized Cloud Linux + Plesk server environment.
We support modern technological solutions, including Docker, Git, PHP 7 and 8 and others.
Along with the server, you get server care with priority response time.
- Daily file and database backup - encrypted on external servers
- Plesk panel for server management
- Complete server care - you don't have to do anything to make your server work properly
For more details - contact us
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