PrestaShow HelpDesk

We provide support in Polish and English

Each of our clients receives support on HelpDesk. HelpDesk is a panel that facilitates communication, where you can report problems and suggestions about our products and order any programming work on the store and server.

  1. Create a request on HelpDesk
  2. Quote for the work in advance
  3. Acceptance
  4. Implementation

To get access to HelpDesk become our customer by purchasing any module or service.
You can also send a request for a quote through the contact page.

PrestaShow Premium Support

Premium Support guarantees the availability of a team of professionals. We provide daily technical and programming support and handle the most difficult tasks related to building new features, fixing bugs, implementing integrations and optimizing and updating.

  • Technical caregiver dedicated to your store
  • Protection against crashes and sales downtime
  • Convenient online software for task communication and billing
  • Live chat with the team
  • Programming work billed on an hourly basis

For more details - contact us

PrestaShow Hosting Pro

Our servers are a guarantee of stable, efficient and secure operation in an optimized Cloud Linux + Plesk server environment.
We support modern technological solutions, including Docker, Git, PHP 7 and 8 and others.
Along with the server, you get server care with priority response time.

  • Daily file and database backup - encrypted on external servers
  • Plesk panel for server management
  • Complete server care - you don't have to do anything to make your server work properly

For more details - contact us

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