Detailed description
We offer priority access to our team's support with guaranteed response times.
What does the subscription include?
- Guaranteed availability of the team from Monday to Friday from 10 am to 4 pm with a basic response time of up to 4 hours for emergencies.
- We solve technical problems and perform programming tasks related to the store, modules, template and server.
- Access to a project supervisor - UX specialist and eCommerce business analyst.
- Contact with the team through the support panel and by phone from the store maintainers.
- Clear rules of cooperation.
The subscription period lasts for 1 calendar month.
During this time your PrestaShop store is under our care.
What benefits will you receive?
- Within the first subscription period, we will prepare the working environment: developer version, automatic backup system and integration with git version control system and our customer support system
- Order additional work related to the development of your store, server and tools you use.
- Work performed as part of the package is done at an agreed hourly rate.
- You can resign from the support at the end of the next calendar month.
We will take care of your store only after direct contact and arrangement of details.
+48 506 312 999
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