What is PrestaShow Care?
It's a subscription in which we combine monitoring, security, technical support and store development. Instead of reacting after a failure, we act proactively and keep your store in good shape.
Who is care for?
For stores that want peace of mind, continuity of sales and a permanent technical partner. Especially if the store is already making money, has integrations, lots of traffic or was once "extinguished" after incidents.
What do you get as part of the subscription?
You get constant care: we monitor, secure, repair and develop. You know who is responsible for the store and you have a clear process for notifications and priorities.
📊
Monitoring
logs
Automatic examination of all relevant server and store logs allows you to react before the problem escalates
🚀
Monitoring
Performance
Analyzing technical SEO performance continuously allows you to identify moments of decreases and increases in store and server performance.
📨
Monitoring
files and database
Our system detects unauthorized changes to files and database, so we are able to quickly detect the appearance of, for example, viruses attacking the store and modules.
🤖
Monitoring
CRON
The system analyzes the correctness of the execution of key tasks that automate the work of your store.
Proactive monitoring of your store and server
We integrate your store with our proprietary monitoring system. We analyze key elements: availability, errors, performance, CRON tasks and "strange behavior" in logs, files and database.
Development - support in conversion optimization
We carry out development work: UX improvements, store acceleration, automations, SEO fixes and conversion-enhancing elements. The store not only runs stably, but develops in the right direction.
Guaranteed availability of the team
We solve technical problems and perform programming tasks related to the store, modules, template and server. You get real technical support, without "bouncing the ball" between suppliers.
Transparent cooperation without chaos
We conduct communication and implementation in an orderly process: tasks in the ticket system, collaboration on code in the code control system (Git) and automation of implementations by CI/CD. You have visibility into the full work history, easier testing and safer release of changes to production.
Detection of "Silent Failures" and continuous failures.
Monitoring of key processes: Crones, Sitemap and more.
Prevention through real-time Monitoring system.
Monitoring of site speed and key SEO technical parameters.
Detection of unauthorized access by viruses and bots.
We tune the monitoring to your needs and infrastructure.
PrestaShow Care - how to start using it?
Care works on a monthly subscription model, with clear scope and priorities. We count the start from the moment you assign care to your domain, and we complete the work in an established process (application → analysis → implementation).
- Work is performed according to the agreed hourly rate.
- 1-month notice period.
- Contact us before buying a subscription - we will take care of the store only after the details are agreed.
Call
+48 506 312 999
Write
[email protected]
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